What is shuttle mediation?

Shuttle mediation is a form of non-court dispute resolution where the mediator shuttles between parties who are physically or virtually separated, rather than being in the same room together.

The mediator negotiates between disputing parties by clarifying any misunderstandings, conveying messages, proposals, and counterproposals until an agreement is reached, or it becomes clear that an agreement cannot be reached.

Shuttle mediation is useful in situations where one or both parties feel uncomfortable or unsafe being in the same room as the other, or there is a history of abuse, or a power imbalance between the parties.